Orders & Returns Info
ORDERS & RETURNS
If for some reason you are not happy with your purchase, RETURNS ARE EASY at Almina Concept. Please ensure all items are not worn, washed or damaged, and must have all tags attached in order to be eligible for a return. It must come in the original condition it was sent. Items must be returned with a Return Authorization (RA) number.https://alminaconcept.loopreturns.com/#/How To Complete Your U.S. Return1. If for any reason you wish to return an item, within 10 days of your order delivery. 2. Items must be received at our warehouse within 10 days of your RA issue date. We will provide you with a shipping label. A restocking fee of $6 will be deducted from your refund.3. Pack your items securely with the original packaging (if possible). Include the packing slip that was sent as well and circle the item you would like to return. Please note: all return items must be unworn, unwashed, undamaged, and with the original tag. There will be a further deduction for damaged goods. 4. Upon acceptance of the merchandise for return, we will process your refund approximately within 14 business days, at which time you will be notified by email. Please contact your credit card issuer to confirm when your refund will be issued back to your credit card.5. We do reserve the right to not accept damaged merchandise.ExchangesDue to high sell through of stock, we are unable to offer exchanges. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund in accordance to our return conditions.International ReturnsWe do not provide international return labels. A $30 handling fee will be deducted from your return. If received past the 45 day after the return has been authorized you will automatically receive store credit with the $30 handling fee deducted. Please note that duties and taxes paid on international orders are non-refundable. These fees are determined by local customs authorities and are outside of our control.Cancel Or Change My OrderWe are unable to amend the contents of an order after the payment stage.
Orders & Returns Info
ORDERS & RETURNS
If for some reason you are not happy with your purchase, RETURNS ARE EASY at Almina Concept. Please ensure all items are not worn, washed or damaged, and must have all tags attached in order to be eligible for a return. It must come in the original condition it was sent. Items must be returned with a Return Authorization (RA) number.https://alminaconcept.loopreturns.com/#/How To Complete Your U.S. Return1. If for any reason you wish to return an item, within 10 days of your order delivery. 2. Items must be received at our warehouse within 10 days of your RA issue date. We will provide you with a shipping label. A restocking fee of $6 will be deducted from your refund.3. Pack your items securely with the original packaging (if possible). Include the packing slip that was sent as well and circle the item you would like to return. Please note: all return items must be unworn, unwashed, undamaged, and with the original tag. There will be a further deduction for damaged goods. 4. Upon acceptance of the merchandise for return, we will process your refund approximately within 14 business days, at which time you will be notified by email. Please contact your credit card issuer to confirm when your refund will be issued back to your credit card.5. We do reserve the right to not accept damaged merchandise.ExchangesDue to high sell through of stock, we are unable to offer exchanges. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund in accordance to our return conditions.International ReturnsWe do not provide international return labels. A $30 handling fee will be deducted from your return. If received past the 45 day after the return has been authorized you will automatically receive store credit with the $30 handling fee deducted. Please note that duties and taxes paid on international orders are non-refundable. These fees are determined by local customs authorities and are outside of our control.Cancel Or Change My OrderWe are unable to amend the contents of an order after the payment stage.