ORDERS & RETURNS

If for some reason you are not happy with your purchase, RETURNS ARE EASY at Almina Concept.  

Please ensure all items are not worn, washed or damaged. It must come in the original condition it was sent. 

Items must be returned with a Return Authorization (RA) number.

 

How To Complete Your U.S. Return

1. If for any reason you wish to return an item, within 7 days of your order delivery, please contact info@almina-concept.com


2. Items must be received at our warehouse within 10 days of your RA issue date. We will provide you with a shipping label. If the shipping label is used a return shipping fee of $5 USD will be deducted from your refund.


3.Pack your items securely with the original packaging (if possible). Please note: all return items must be unworn, unwashed, and undamaged.


4. Upon acceptance of the merchandise for return, we will process your refund approximately within 14 business days, at which time you will be notified by email. Please contact your credit card issuer to confirm when your refund will be issued back to your credit card.


5. We do reserve the right to not accept damaged merchandise.